Frequently Asked Questions
Everything you need to know about shopping at Impressions Outlet.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Are the products at Impressions Outlet authentic?
Yes, we guarantee that all items sold on our platform are 100% authentic and sourced directly from reputable manufacturers and authorized distributors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
How can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us within 1 hour of placing your order. Once an order has reached the shipping phase, it cannot be canceled.